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-RETURN POLICY-


1. Returns

Option 1 – No Refunds/Exchanges:

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at [email protected]with details of the product and the defect. You can send the item you consider defective to:

83B, Sonari,Jamshedpur-831011

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.

Option 2 – Refunds Permitted:

We accept returns. You can return unopened items in the original packaging within 5 days of your purchase with receipt or proof of purchase(you have to inform us within 24hrs of receiving the item of your return). If 5 days or more have passed since your purchase, we cannot offer you a refund or an exchange.

Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment.

Only regular priced items may be refunded. Sale items are non-refundable.

To follow-up on the status of your return, please contact us at [email protected].

2. Exchanges 

We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us within 24 hrs at [email protected], with details of the product and the defect. You can send the item you consider defective to:

83B, Sonari, Jamshedpur-831011

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.

3. Shipping

To return the item you purchased, please mail it to:

 83B, Sonari, Jamshedpur-831011

Refunds do not include any shipping and handling charges (if mentioned) on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you unless the product received is proven to be damaged or in case of wrong delivery of item(s). You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable unless the product(s) is defective/a damaged one or in the case of the wrong shipment of order(s). Any amounts refunded will not include the cost of shipping, except in cases as mentioned above.

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GET IN TOUCH

83B, Sonari, Jamshedpur-831011
+919110126239
[email protected]

OFFICE HOURS

 Mon-Sat: 9:00 – 17:30 hrs
(We are there to help you always though)

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